We are about Positive Solutions - Positive Results


Christine has extensive experience in building successful small businesses from no more than just a concept, right through to working with large corporations developing, training and mentoring staff. Christine's goal has always been to provide a standard of client and customer service, creating an environment where both staff and customers feel elated by the experience. This goal is aligned with an ability to inspire, motivate and empower each person and business to achieve their true potential.

She works from extensive experience and a passion for people rather than just theory, developing strategies that foster positive brand culture and strengthen brand engagement, whilst building reputations and revenue.

Showing professionals how to lift their game to add polish, presence and how to develop their own personal style to reflect who they are and where they are going, enhances and ignites personal and business results. She serves as the catalyst for change in organisations that have a vision to excel through people and exceptional customer interactions, understanding the many challenges faced by businesses today.

Recognised as an international customer experience, brand culture strategist and personal reinvention specialist, Christine brings inspiration and understanding to each training seminar.

Believing in the potential of each person to achieve the exceptional, she is continually immersed in cutting edge strategies and uses these strategies to enhance the learning experience.

Her personal development programs build greater confidence and increased success, opening opportunities for life, career and business development. Priding herself in putting people first, Christine knows how to really connect to help individuals master change through innovative learning techniques.

She is the type of person who loves to challenge the status quo in order to create the best outcomes. Her vision is to inspire a world where every business is empowered to become a brand people rave about and each individual becomes the best they can be.

Christine's books include 'Training Works, Better People Better Bottom Line', 'Passion For Excellence' and 'The Power of 100'. She is regularly featured on a radio business program, is a featured writer for the Enterprise business magazine, is the founder of a Customer Service Excellence Ambassador program and a mentor with Business Mentor Services Tasmania. Christine is a member of the Tasmanian Women's Council 2011-2013.

As a TV and radio host for WINonline, in addition to being an Event Director and Trainer for Global Women's Summits, Christine's expertise is well respected both within Australia and globally.

This passion and commitment to excellence shines through in everything Christine does, ensuring she is a highly sought after presenter, facilitator and speaker – as evidenced by her appearance in the international television series Trainers On Trial.

Christine believes that "it is not what we know, it is what we do that matters". The results her clients achieve speak for themselves.

Certified Fellow of the Customer Service Institute of Australia
Member Australian Institute of Training & Development
Nominated 2011 Telstra Businesswomen's Awards
Finalist 2011 Tasmanian Women Entrepreneur Awards

Christine Hepburn